Products can be returned within 10 days from the day you received them. To process the return, we require the product in excellent condition with its tags attached and the receipt of the order.

  1. Return at primadonna store:
    You can make your return at the Primadonna store bring the product and the purchase receipt with you. This also applies to purchases from the online store.
  2. Return to the e-shop:
    You can return your product to the e-shop, if you made your purchase from the e-shop. You must follow the steps bellow:
    Fill out the return form that you find in the original package or click here & state the reason why you wish to return.
    Place the purchase receipt and return form in your package.
    Return the product well packaged to avoid any damage during transport to the address below.

    Primadonna
    PC: 26221 117 Riga Fereou Str. Patra
    Tel.: 2610 314770

  3. Refund:
    You can have a refund for purchases from the e-shop.
    You must follow the steps bellow:
    Fill out the return form that you find in the original package or by click here & select REFUND.
    Place the purchase receipt and return form in your package.
    Return the product well packaged to avoid any damage during transport to the address below.

Attention: If you disregard any of the above instructions, the return will not be accepted by our company.

For reasons of hygiene Primadonna does not accept returns for leggings, bodysuits, and earrings.* For returns within Greece, shipping costs are free.

For returns from abroad due to fault of the company, Primadonna undertakes to cover the shipping costs.